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  Disambiguator
Disambiguator Blog
Author: Michael Wilkes Created: 1/19/2007
Getting it right the first time with a software blueprint.

Long before we have a defined scope and a signed contract someone will ask, “How much will this cost?” When this happens during the first phone call, my answer is, “$19.95 plus shipping and handling – and shipping is free. It’s usually the handling charge that gets you.”

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Parking on the level above where I entered the garage, I hoofed it into the elevator thinking about my meeting.

Why do I feel the freedom to ignore my surroundings and focus on my meeting? Because I have faith in the good sense of architects, builders and elevator designers to do the right thing…to act in my best interest and not make me learn a special system just for this building.

Silly me.

After the door closed, I was greeted by a typical panel of buttons. That’s when my trouble began.



I’m on the second floor, right? I drove in on the GROUND level (where cars typically travel in the real world) and I went up ONE level.

What level am I on, then? TWO, of course. Except in THIS elevator.

I glance at the buttons and, before pressing the ONE button, glance up at the floor indicator. It says “5.”

FIVE? I’m on level FIVE? But I only drove up ONE level from GROUND! How can this be FIVE?

 

Then I see it — the magic icon that is supposed...

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disambiguation (n): clarification that follows from the removal of ambiguity.

Acceleration requires confidence that you are going in the right direction. Confidence comes from clarity.

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